PhotoFrequently Asked Questions

What is a care manager?

A care manager is someone who will work with you to help you stay well. They will help you work with your doctors to get what you need.

What does a care manager do?

A care manager will help you learn about your health and medicine. Knowing about your health can help you to take charge of your healthcare needs. All of this may improve your quality of life.

What happens when I join this program?

There is no cost to you for ECC care coordination. NH Medicaid provides this service for you. You should still keep seeing your primary care provider. Always call your PCP if you are sick.

What is an HRQ and why do I need one?

An HRQ is a “Health Risk Questionnaire”. This is a screening tool that shows us how we can help you to improve your health.

How do I find more information about my medical problems?

You can visit MedlinePlus, a website that has free information about hundreds of different health issues and more. Visit www.medlineplus.gov.