ECC Program Education for Providers
Working with the New Hampshire Medicaid Program, Schaller Anderson Medical Administrators,
Inc. (SAMAI) will implement a Provider Education and Training Plan regarding the
Enhanced Care Coordination (ECC) Pilot Program. Training will be held for all primary
and specialist providers. Topics and educational materials may vary, depending on
the provider population the training is intended to target. Training may include
the following topics:
- ECC Pilot Program functionality
- Wellness care, immunizations, general health promotion and prevention
- Practice guidelines, protocols, medical policy and other decision support tools
and resources
- Clinically related transaction processing, e.g. prior authorizations, clinical criteria,
coverage guidelines, etc.
- Care coordination and case management
- DHHS business rules, policies and procedures as applicable to the care coordination
pilot program
- State and federal Medicaid policies and procedures, medical policy and interpretation
of UM reports