PhotoClaims Appeals

Schaller Anderson Medical Administrators, Inc. (SAMAI) does not administer claims for the State of New Hampshire's Medicaid program. Any claims issues should be directed to EDS' Provider Relations Unit.

EDS Provider Relations Unit

EDS Communications Analysts
For recipient eligibility, claims status, verify diagnosis and procedure codes, billing information and assistance with remittance advices including clarification and explanation of benefit codes call (603) 224-1747 or toll free (800) 423-8303.

PhotoEDS Provider Relations Representatives
For provider workshops, on-site training and to address in-depth billing issues call
(603) 225-4899. See the town groupings below for the correct extension.

  • Berlin, Concord, Conway, Littleton and Massachusetts Regions:
    contact Mary Fields, extension 3022
  • Claremont, Laconia, Manchester, Nashua and Vermont Regions:
    contact Sarah Byrd, extension 3113
  • For Keene, Portsmouth, Rochester, Salem and Maine Regions:
    contact Angie Riley, extension 3015

EDS Addresses
For claims and one-year overrides:
PO Box 2001
Concord, NH 03302-2001

For adjustments/cash control, correspondence, provider enrollment, and provider relations:
PO Box 2040
Concord, NH 03302-2040